Privacy Policy

At Emirates Mobile Net Solutions, we are committed to protecting the privacy and security of the personal data of our users when they interact with our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect
We collect personal information that you voluntarily provide to us when you use our site or services. This information may include your name, contact details, payment information, and any other data necessary to provide our telecommunications and technology services. We may also collect technical data automatically through your use of the site, such as IP addresses, browser type, operating system, and usage patterns to help improve the functionality and security of our platform.

Use of Information
The information collected is used solely for purposes related to delivering and improving our mobile internet infrastructure development, wireless network optimization, mobile broadband solutions, IoT connectivity services, and 4G/5G network deployment services. We use your data to communicate with you, process transactions, enhance our offerings, and ensure compliance with legal obligations.

Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share data with trusted service providers, partners, or regulatory authorities as needed to fulfill our service commitments or comply with legal requirements. Any third parties with whom we share information are obligated to keep it confidential and ensure its protection.

Data Security
Emirates Mobile Net Solutions employs appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to your data is restricted to authorized personnel only, and our systems are designed following industry best practices for cybersecurity.

Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we securely delete or anonymize it in accordance with applicable laws and corporate policies.

User Rights
Under GDPR and related laws, you have the right to access your personal data, request correction of inaccuracies, object to or restrict processing, request data portability, and, where applicable, request erasure of your data. To exercise these rights, you may contact us by mail at our physical address.

Cookies and Tracking Technologies
Our online platform may use cookies and similar tracking technologies to enhance user experience, analyze site usage, and improve service delivery. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children below this age. If we become aware of such data collection, we will take prompt measures to delete the information.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated through our site or other appropriate channels.

Contact Information
For any questions or concerns regarding this Privacy Policy or your personal data, please contact us by writing to:
Emirates Mobile Net Solutions
42 Al Reem Street, Tower B, 8th Floor,
Dubai, Emirate of Dubai, Dubai 00056
United Arab Emirates

Your privacy is important to us, and we appreciate the trust you place in Emirates Mobile Net Solutions to protect your personal information.